Patient Care Technician - HUC

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Position: Patient Care Tech - HUC
Location: Baylor Scott & White Medical Center - Hillcrest
Schedule: Days, PT

Job Summary

The Patient Care Technician - Health Unit Coordinator handles clerical and patient care tasks under a licensed nurse's supervision.

Essential Functions of the Role

• Collects and records patient data, reporting information to nursing team members promptly. Obtains and records patient vital signs, height, weight, nutritional intake, and output. Performs blood glucose monitoring using finger-stick blood samples, test strips, and portable meters. Performs routine urinary catheter care. Collects and transports specimens, including urine, stool, and sputum, as requested.
• Helps patients with daily activities like hygiene, dressing, eating, and moving. Changes linen as needed. Answers patient call lights and requests quickly. May be assigned as a sitter for patients needing constant observation.
• Completes and maintains unit and patient records, files, forms, and documents. This includes admissions, surgeries, transfers, discharges, medical records, and physician call lists. Maintains a clean and organized work area for records, files, forms, and reference documents. Checks, updates, and maintains facility boards, pneumatic tube systems, and telemetry box reconciliation. Follows departmental policy, procedures, and guidelines.
• Prepares reports, purchase orders, projects, memos and letters using computer programs.
• Greets visitors and helps them as needed. Answers telephones and contacts the nursing team and medical staff using pagers, beepers, and cell phones. Tracks call light response time for the unit. Assigns phone and location devices to appropriate staff.
• Perform work area help duties as directed by the nurse or physician. Runs errands, picks up supplies and transports patients.
• Maintains inventory, requisitions and stocks work area supplies and equipment.
• May help with non-medical patient care duties, such as making coffee, transporting patients, and distributing ice, water and blankets.
• Clean patient bedside units and nursing areas not covered by general housekeeping. Clean equipment properly and distribute based on patient needs.
• Attends in-services, unit meetings and conferences.

Key Success Factors

• Good communication skills, both verbally and in writing.
• Must be able to maintain confidentiality about patients.
• Must relate professionally and positively and work cooperatively with patients, families, and employees at all levels.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - Less than 1 Year of Experience

CERTIFICATION/LICENSE/REGISTRATION

• Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.