Patient Coordinator and Optical Assistant

About Us

We are a growing, small family-friendly private optometry practice dedicated to creating memorable patient experiences by striving to provide exceptional eye health care. We want patients to feel cared for and excited about their time with us by providing them with a full-service visit, from scheduling their appointment to ordering and picking up their glasses or contacts. We are actively expanding our specialized myopia management program to help kids slow down their near-sightness and would love you to be a part of it! If you like to work in a warm and positive environment where we strive to help each other succeed, we are the team for you!

Who We Are Looking For

An organized, dependable, and highly motivated professional ready to take part in this mission. You must have strong communication and problem-solving skills, while providing a stellar customer service to all.

Work Hours: Tuesdays - Fridays: 9 AM to 05:30 PM and Saturdays: 9 AM - 1 PM (1-2x/month)

Key Responsibilities

• Front Desk & Administration: Greet patients, manage phone and email inquiries, efficiently schedule appointments, maintain accurate records, and process billing and insurance verification.
• Clinical Pretesting: Perform specialized patient diagnostic tests, including autorefractors, visual fields, corneal topography, retinal imaging, blood pressure, and intraocular pressure.
• Optical Support & Sales: Assist with frame selection, glasses dispensing, lens neutralization, and contact lens orders (including training patients on insertion/removal).
• Myopia Management: Coordinate patient care by ordering specialty lenses, managing treatment schedules, tracking clinical data, and educating families on program benefits, costs, and options.

This role is perfect for motivated individuals eager to contribute to a compassionate healthcare environment while advancing their administrative expertise in medical settings. We are committed to supporting your professional growth through ongoing training and a collaborative team atmosphere.

Pay: $22.00 - $24.00 per hour

Benefits:

• Employee discount
• Health insurance
• Retirement plan
• Vision insurance

Application Question(s):

• Are you able to work Saturdays?
• How many years of sales experience do you have?

Work Location: In person