Patient Coordinator

Job Summary

Preneta Physical Therapy is seeking a dedicated and personable Patient Coordinator to join our family-oriented, hands-on clinic. The ideal candidate will be responsible for managing patient interactions, answering phones, collecting payments, and supporting daily clinic operations. This role requires someone who is adaptable, eager to learn, and capable of multitasking in a dynamic environment to ensure a positive experience for our patients and smooth clinic workflow.

Duties

• Greet patients warmly and provide excellent customer service during their visits
• Answer incoming phone calls promptly and professionally, addressing patient inquiries and scheduling appointments
• Collect payments and process billing accurately in accordance with clinic procedures
• Assist with patient check-in and check-out processes efficiently
• Maintain organized patient records and manage appointment schedules
• Support clinical staff with administrative tasks as needed
• Learn and adapt to new procedures or software systems to improve clinic operations
• Foster a welcoming, family-oriented atmosphere that aligns with the practice’s values

Skills

• Strong multitasking abilities to handle various responsibilities simultaneously
• Excellent communication skills, both verbal and written
• Friendly, approachable demeanor with a focus on providing exceptional patient service
• Willingness to learn new skills and adapt to the needs of a hands-on clinical environment
• Ability to work effectively within a team in a family-oriented setting
• Basic proficiency with office technology such as phones, computers, and billing systems
• Organized with attention to detail to ensure accuracy in payments and record keeping

Pay: From $16.94 per hour

Expected hours: 20.0 – 30.0 per week

Work Location: In person