Patient Coordinator

Join Our Team as a Patient Coordinator!

Who We’re Looking For:

We are seeking a compassionate, professional Patient Coordinator who is eager to build a long-term career and grow with us. The ideal candidate is personable, dependable, and a fast learner who thrives in a fast-paced setting. If you enjoy helping families, value teamwork, and contributing to a positive office culture and community, we’d love to meet you!

About the Role:

As a Patient Coordinator, you will play a key role at our front desk in creating a welcoming and seamless experience for our patients and their families. Your responsibilities would include, but not be limited to the following:

• Greeting patients and guests with a warm, professional demeanor
• Explaining treatment plans clearly and confidently
• Presenting payment options and assisting patients with financial arrangements
• Managing incoming calls with excellent phone etiquette and assessment skills
• Supporting clear and positive communication between management and staff
• Coordinating patient scheduling to optimize daily workflow and staff productivity
• Ensuring daily tasks, office objectives, and production goals are met
• Assisting with inside and outside marketing initiatives
• Preparing and submitting clean insurance claims

Requirements:

• High school diploma or equivalent
• Minimum 1 year of dental front office experience
• Knowledge of dental terminology
• Basic computer proficiency (dental software, Word, Excel)
• Strong communication skills
• Ability to make informed decisions with or without supervision
• Reliable, punctual, and self-motivated
• Texas Medicaid experience (Preferred)
• Bilingual in Spanish (Preferred)

Preferred Qualities:

• Knowledge of dental plans and insurance terminology
• 2+ years of dental office experience
• Outgoing, approachable, and patient-focused
• Strong organizational and administrative skills
• Demonstrated ability to provide exceptional customer service

Benefits:

We offer a comprehensive benefits package, including:

• 401(k) and 401(k) matching
• Medical, dental, and vision insurance
• Life and Health insurance
• Paid time off

Work Location: In person – Lytle, TX 78052

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person