Patient Coordinator/Scheduler

Our Allergy office is looking for a Patient Coordinator to to add to our team. We are looking for someone who is patient focused, enjoys working with a team, detail oriented, and able to multi-task. Must have 2 years experience working the front office in a busy medical practice, and billing experience also a plus.

The position is a full time role, Monday-Friday. Office hours are typically 8-5. (Late on Tuesday's until 5:30 pm, leave early on Fridays at 3:00 pm.)

The Patient Coordinator is required to greet and check patients in and out, schedule appointments, verify insurance benefits, enter patient demographic information and handle the financial aspect of the patient’s office visit or procedure to include collecting co-pays, deductibles and balances. Posting payments and any charges necessary and balances batches daily. Job duties also include but are not limited to: making appointments (inbound and outbound referral calls) over the phone for patients by following established and new patient office policies and procedures for patient appointments, screening calls, taking messages, and assisting callers. In addition, submitting claims to insurance (we can train on this specifically, if applicant does not have experience.)

REQUIREMENTS:

Education: Minimum of high school graduation or GED.

Experience: Prefers two years work experience in a medical group setting. Computer experience and prior experience in dealing with managed health care entities required.

Skills: Knowledge of medical office procedures. Knowledge of grammar, spelling and punctuation. Skill in operating a computer, photocopier, calculator and other office machines. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to deal with insurance companies and managed care contractual arrangements on behalf of patients. Ability to read, understand and follow oral and written instructions. Basic mathematical skills required making calculations, balance and reconcile figures and make changes accurately. Ability to sort and file materials correctly by alphabetic and numeric systems. Ability to maintain confidential patient information. Ability to establish and maintain effective working relationships with physicians, employees, patients and the public. Ability to adapt to change in a very rapidly changing environment. Ability to work under pressure.

Please submit a resume and salary/hourly requirement.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 36.0 – 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Uniform allowance

Education:

• High school or equivalent (Preferred)

Experience:

• medical office: 2 years (Required)

Work Location: In person