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Patient Experience Coordinator

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Patient Experience Coordinator

Appleby Dental Professionals

Patient Experience Coordinator

21 days ago

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Important information


Contract type:

Permanent

Location:

Burlington, ON, Canada

Work mode:

Onsite

Published on:

1 October 2026

What they need


Appleby Dental Professionals is looking for a friendly, energetic and dependable Patient Experience Coordinator to join our busy dental team.

This is a fast-paced, active position for someone who can think quickly, multitask and use good common sense. You will be the first point of contact for our patients while helping keep the front office and clinic running smoothly.

Responsibilities include:

  • Greeting patients as they arrive and leave
  • Answering multiple phone lines and directing calls promptly
  • Monitoring the schedule and clinic flow
  • Communicating with the clinical and front-office teams
  • Pulling and filing patient charts
  • Shredding, mail and general office duties
  • Cleaning high-touch surfaces and maintaining front-office areas

This is not a traditional sit-down reception position. The role involves regular walking, filing, pulling charts and shredding while remaining available for patients and phones.

We are looking for someone who is positive, organized, dependable and comfortable in a very busy environment. You must be able to prioritize, take initiative and stay calm when several things are happening at once.

Dental experience is an asset, but attitude, reliability, common sense and strong multitasking skills are most important.

If you're someone who enjoys staying busy, helping people and being part of a team, we'd love to hear from you.

Pay: $19.00-$23.00 per hour

Expected hours: 37.0 – 42.0 per week

Benefits:

  • Dental care

Work Location: In person

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