Patient Financial Rep

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Summary:

Responsible for the administration of patient accounts which includes billing, collections, customer service, and cash applications. Documents patient account activity, posts payments, implements billing guideline changes and identifies trends at a payer specific level. Follows all established policies, procedures, industry regulations and operational standards. Researches, resolves and responds to patient inquiries involving accounts, payments and balances. Follows up on Explanation of Benefits, inventories supplies, reports and tracks equipment maintenance. Performs other duties as assigned.

Minimum Qualifications:

Other information:

Required Education: High School Graduate or GED Equivalent (HS/GED)

Required Experience: 1 year of customer service

Other Requirements:

• Interpersonal Skills
• Ability to communicate clearly
• Computer skills
• Organization Skills
• Professional etiquette, respect and courtesy with others.

Education:

Essential:

• Education Information in Comments

Education equivalent experience:

Essential:

• Please reference “Other Information" section on the job description for required Education details.

Experience:

Essential:

• Reference Other Information in Summary

Facility:

BayCare Health System, Financial Assistance-BCHS

Location: BayCare System Office East Status: Full Time, Exempt: No Shift Hours: 8:00 am-4:30 pm Shift: Shift 1 Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies Weekend Work: None On Call: No

How often will this team member be working remotely? Always

Equal Opportunity Employer Veterans/Disabled