Patient Greeter

As Patient Greeter, you will ensure patients are greeted with a warm welcome to the ROOT location and provide exceptional patient experience. You will be responsible for working with patients to schedule future appointments, introduce membership plans, check-out patients, and support the Team Leader to be prepare for the next day.

Office Administration: Manage scheduling, organization, and patient experience with patients. Ensure the office is well-organized and supplies are stocked in the front office.

Client Relations: Provide excellent customer service by addressing client inquiries, handling complaints, and ensuring a welcoming atmosphere.

Financial Management: Oversee financial transactions, and process payments.

Qualifications:

• 3+ years of proven experience as a Patient Greeter in a dental environment.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal abilities with patients and staff.
• Proficient in MS Office.
• Ability to maintain confidentiality and handle sensitive information.
• Knowledge of CareStack highly preferred.
• Exceptional communication skills to keep doctors and hygienists on track to daily schedules.

What We Offer:

• Competitive salary, uncapped commissions, and benefits package.
• Opportunities for professional development and career growth.
• A supportive, friendly, and energetic work environment.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance