Patient Liaison Manager

We are looking for a skilled PLO Manager to manage and lead a team of ward hostesses.

Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.

We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.

We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.

Duties and Responsibilities

• Be liaison between kitchen and ward & ward hostesses
• Ensure that menus are delivered and collected timeousl
• Ensure ward hostess are dressed in full uniform
• Ensure service is handled effeciently and on time
• Liaison with kitchen if there are any issues
• Make menu recommendations and inform patients of any specials requrements
• Deliver meals and beverages rooms when they have been prepared.
• Check that patients are satisfied with their meal.
• Ensure changes are communicated to kitchen supervisor
• Work closely with manager on possible risks

Minimum Requirements

Skills and Competencies

Must have previous experience working in a Hospital Environment

• Good command of English . An additional laguage will be advantageous
• Endurance to walk and stand for long hours.
• Shifts, weekend work and overtime may be required
• Ability to remain calm and professional at all times
• Excellent interpersonal skills.
• Trustworthy and Reliable
• Have good personal hygiene
• Good interpersonal and communication skills
• Must have a clear criminal record

Qualifications

• Must Have Grade 12
• 1 - 2 year experience in a similar role.
• previous experience as supervisor in hospital environment