Patient Manager

Patient Manager

Location: South Dublin

Job Purpose:

To provide support to our patients across our sleep service, ensuring high-quality, patient centred care and best practice. To provide clinical leadership and accountability for the delivery of safe, efficient and reliable sleep service and have overall responsibility for the clinical elements of the service.

Key Responsibilities:

Responsible for the delivery of high-quality sleep diagnostics and therapeutic service, ensuring patient-centred care and adherence to best practice standards.

Prioritise clinical protocols, standard operating procedures and quality improvement initiatives.

Collaborate with respiratory consultants, physicians and community teams to optimise patient care.

Monitor Key performance indicators, service activity and clinical outcomes.

Identify opportunities for service development and improvement.

Maintaining high standards in the assessment, diagnosis, treatment, and ongoing management of sleep disorders.

Monitor clinical pathways and protocols, ensuring they reflect current evidence, professional standards, regulatory requirements, and organisational policy.

Maintain an appropriate clinical caseload, modelling best practice while balancing patient care, governance, and operational responsibilities.

Represent the sleep service at internal and external meetings and develop effective relationships with commissioners, professional bodies, and partner organisations.

Maintain professional competence, registration, and mandatory training while promoting an inclusive culture of learning, accountability, and continuous improvement.

Skills Required:

Advanced knowledge of sleep physiology, sleep disorders, diagnostics and therapy options.

Expertise in home sleep apnoea testing, CPAP and Bi-PAP therapeutic options.

Strong understanding of clinical governance patient safety, and evidence-based practice.

Experience in community-based working.

Ability to work effectively within a team as well as independently, excersining a high degree of autonomy.

Strong decision-making and problem-solving skills in complex clinical environments.

Ability to manage change and drive continuous service improvements initiatives.

Excellent verbal and written communication skills.

Ability to effectively communicate complex clinical information to patients, colleagues, and stakeholders.

Maintain strong relationships with colleagues and all clinical staff.

Skilled in delivering education, training, and mentorship to clinical and technical staff.

Strong Organisational skills with the ability to manage multiple priorities and meet deadlines.

Competent in maintaining accurate clinical documentation and reporting.

Knowledge of healthcare regulations, accreditation requirements and quality standards relevant to sleep services.

Commitment to maintaining high standards of patient care and professional practice.

Proficiency in Microsoft, excel and powerpoint.

Full clean drivers licence.

Benefits:

10% of your salary bonus upon completion of your KPI’s

Company Car/phone/laptop

Company pension Scheme

Health Insurance