Patient Navigator - Part-Time

Job Summary

We are seeking a dedicated and compassionate Part-Time Patient Navigator to support Lakota Sioux patients with Lupus through their healthcare journey. The ideal candidate will possess a strong background in healthcare support, social work, or behavioral health, with excellent communication skills and a commitment to patient-centered care. As a Patient Navigator, you will serve as a vital link between patients and healthcare providers, assisting with appointment scheduling, and navigating complex healthcare systems. This role offers an opportunity to make a meaningful difference in underserved communities by providing culturally competent and accessible support.

Duties

• Assist individuals with Lupus with appointment scheduling, education, and screening to ensure seamless transitions within the healthcare system, especially the lupus-related clinical trial atmosphere.
• Provide patient education on medical procedures, medication management, and health insurance options, including Medicaid regulations.
• Support patients in understanding and completing medical documentation, including medical records and electronic health records (EHR).
• Collaborate with healthcare teams to coordinate care for individuals with co-occurring disorders, mental health conditions, or behavioral health needs.
• Maintain accurate data entry and documentation within EMR/EHR systems while ensuring compliance with HIPAA regulations.
• Offer bilingual support to accommodate diverse patient populations and improve client communication.
• Assist with social work functions such as connecting patients to community resources and support services.
• Engage in intake assessments for new patients and provide ongoing case management tailored to individual needs.

Skills

• Prior experience working in hospital or acute care settings is highly desirable.
• Prior experience working with Indian Health Service or Tribal healthcare systems is also highly desirable.
• The successful applicant will likely need to acquire their Good Clinical Practice (GCP) and Human Subjects Protection training certifications.
• Knowledge of CPT coding, ICD-9, ICD-10 coding systems, and medical terminology for accurate documentation and billing processes.
• Strong understanding of Medicaid regulations, health insurance procedures, and patient confidentiality standards under HIPAA.
• Excellent customer service skills with the ability to communicate effectively with diverse populations.
• Experience working with individuals from underserved communities or those with mental health or behavioral health conditions.
• Proficiency in electronic health records (EHR) management and data entry accuracy.
• Ability to work independently while collaborating effectively within multidisciplinary teams.

Join our team as a Lupus Patient Navigator to empower lupus patients through compassionate guidance, ensuring equitable access to quality healthcare services while fostering positive health outcomes throughout western South Dakota!

Pay: $23.50 - $28.50 per hour

Expected hours: 10.0 per week

Benefits:

• 403(b)
• Paid sick time
• Paid time off

Work Location: In person