Patient Registration Front Desk

Join RKM and make a difference! Since 1999, our mission is to provide open access to quality patient-centered healthcare in the communities in which we live. RKM Primary Care is a Federally Qualified Health Center with 11 clinics in 5 parishes.

Job Duties:

• Greet patients, check-in process, ensuring all required documentation is on file.
• Set up patient portal access.
• Answer phones.
• Complete insurance verification; discuss coverage/out-of-pocket costs.
• Collect and post payments.
• Maintain and balance cash drawer.
• Check patient balance; review any payment plans.
• Process sliding fee discount applications.
• Schedule patient follow-up appointments.
• Keep Provider schedules updated throughout the day.
• Ensure no-shows visits are contacted to reschedule.
• Perform other duties as assigned by management.

Qualifications/Skills:

• Ability to facilitate communication effectively with co-workers and patients.
• Experience related to patient registration, billing, coding and claims reconciliation, preferred.
• Experience with data entry, ten-key, and typing skills, preferred.
• Knowledge of payment programs (Medicare, Medicaid, and other third-party insurance), preferred.

Employment Type: Full Time, Monday through Friday.

Company Benefits: Health, dental, vision and voluntary supplemental policies, Up to 5% match in 403b retirement plan, paid vacation and sick time.

Starting Salary Range: $15.00 - $20.16 per hour; up to 3% annual increases.