Patient Relation/Bangla Language/0-1 year

Company:

Vaidam Health Pvt. Ltd.

Website:

www.vaidam.com

Job Title

: Patient Relations Executive

Department

: Patient Relations (Domestic Business)

Location:

#98, 2nd floor, Sector 44, Gurgaon

Role Description:

Must have:

• Fluency in English & any Indian Language
• Knowledge of Hospital Operations & understanding of Medical Terminology
• Excellent Communication skills- spoken & written
• Good listening & perceiving skills
• Quick & assertive in responding to any situation relating to patient treatment
• Must be a Team Player
• Must have the ability to make sales

Role & Responsibility

: 

• To provide information to patients relating to Doctor Profile, Consultation procedure, Medical Treatment Procedure, Treatment Plans, etc.
• To be Quick & Proactive in counselling patients & assisting them regarding any concerns relating to treatment plan.
• To ensure that the patient’s Consultation & Medical Treatment plan is co-ordinated on time.
• To maintain cordial relations with Hospital & various Departments for smooth patient care.
• To ensure patients are satisfied with our services and value our support.

Preferred/Desired Skills:

• Previous experience in healthcare sector or similar profile would be a bonus.
• Education background in Healthcare/Hospital Administration would be considered