Patient Resource Coordinator

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

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Union: Non-Union
New or Replacement: Replacement
Site: Toronto General Hospital
Department: Multi Organ Transplant Outpatient Unit (12 PMB)
Reports to: Manager
Wage Range: $45.85 - $57.31 per hour.
Hours: 37.5 Hours per Week
Shifts: Monday to Friday
Status: Temporary Part-Time (End Date ~December, 2027)
Closing Date: August 20, 2026

As an integral member of the clinical team, the Patient Resource Coordinator**,** plays a vital role in ensuring the smooth and efficient daily operations of the Outpatient Transplant clinic.  The principal responsibilities include:

• Rooming patients in examination rooms

• Measure and record height, weight and vital signs

• Conduct basic nursing assessments; collect lab specimens and swabs

• Perform wound care as needed

• Educate and instruct patients and family members on relevant health topics

• Review and document patient medications (medication reconciliation)

• Perform cross-functional and/or other duties consistent with the job classification, as assigned or requested.

• Ensures the day-to-day transplant clinics are running efficiently while providing quality patient-centered care across various clinics

• Triages patients in clinic, prioritizing clinic needs in collaboration with medical staff and        operations manager/PCC

• Applies knowledge of nursing process, as it relates to scope of practice, to achieve identified patient goals

• Identifies and recognizes abnormal or unusual patient responses and consults with the nurse coordinator or MRP in clinic

• Ensures practice is consistent with professional standards and the ethical framework as outlined by the College of Nurses of Ontario and the UHN policy and procedure

• Demonstrates commitment to professional life long learning by participating in continuing education activities to meet the needs of the patient population served and the standards of the profession Performing reflective practice, analyzing and evaluating nursing knowledge and modifying practice accordingly to improve the quality of nursing and patient care

• Performs cross-functional and other responsibilities, as assigned and/or requested.

• Liaises with relevant parties, i.e., Physician, nurse coordinators, other allied staff as needed

• Communicates/coordinates/collaborates with Nurse Managers on opportunities or issues in the clinic setting

• Completion of college, or other approved Registered Practical Nursing program including practicum experience.

• Current registration with the College of Nurses of Ontario as a Registered Practical Nurse.

• Current Basic Cardiac Life Support (B.C.L.S.) certification.

• Current medication certificate which meets the standards of practice established by the College of Nurses of Ontario.

• Demonstrates competencies as per unit/program competency-based checklist.

• Recent experience working on a Transplant unit preferred.

• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards.

• Exercise initiative and good judgment with ability to multi-task.

• Compliance with confidentiality requirements.

• Effective organizational, interpersonal and communication and time management skills.

• Knowledge of applicable legislative, UHN and/or departmental policies.

• Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand.

• Good computer skills.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.