Patient Service Assistant

Roles & Responsibilities

1. Patient & Carer Assistance

• Assist patients and carers in selecting meals and using the meal-ordering system or tablet kiosks.
• Ensure patients receive the correct meals according to their selections.
• Provide support to patients who require assistance, including helping carry meals to their tables when needed.

2. Meal Service Coordination

• Ensure smooth and efficient food distribution during meal service times.
• Verify patient meal trays to prevent errors or mismatches.
• Address minor meal-related issues and escalate any concerns to the Manager promptly.

3. Staff Meal Management

• Accurately key in staff meal orders into the system.
• Collect and record payments for staff meals in accordance with procedures.

4. Cleanliness & Hygiene

• Maintain a clean, tidy, and organized service area before, during, and after meal service.
• Adhere strictly to hygiene, sanitation, and food safety protocols at all times.

5. Support & Reporting

• Provide daily updates to the Manager on meal service operations and any issues encountered.
• Assist the Manager with additional tasks related to front office and meal service operations as required.

Job Type: Contract

Pay: From RM2,500.00 per month

Benefits:

• Meal provided
• Opportunities for promotion
• Professional development

Work Location: In person