Patient Service Assistant (Inpatient Wards)

Reporting to the Nurse Manager, candidate will be responsible to carry out all administrative and operational duties:

1. Provide administrative support to the ward:

• General administration: process daily charging, prepare patient communication board data, maintain stock balance of consumable items, purchases & filing.
• Preparation of inpatient admission documents and arrangement for appropriate personnel to attend to patients.
• Preparation of discharge documents; obtaining follow-up appointments; planned admission listing and notifying relevant parties on patient's discharge and dispatch documents/forms/notes.
• Assisting to update patient's information, ward charges, patient diets, porter requests and housekeeper requests into computer system.

1. Reception duties:

• Perform frontline duties; answer phone calls, communicate with external and internal parties.

1. Any other duties assigned:

• Minutes writing, cross-covering of wards.

Qualifications: At least a GCE 'N' Level

Experience: Minimum 1 year of relevant experience

Preferred skills:

1. Organised and meticulous
2. PC literate
3. Good communication skills

Training will be provided.

Working Hours:

Weekday (Monday to Thursday): 8:15 am - 5:30pm

Weekday (Friday): 8:15am - 5.00pm

One Saturday morning per month: 8:00am - 1:00pm