Patient Service Associate

Qualifications

• Bachelor's degree in any field (Hospitality, Medical Allied, or related courses preferred)
• Strong communication and customer service skills
• Experience in healthcare or patient service is an advantage
• Organized, detail-oriented, and able to multitask
• Can work independently and under pressure
• Friendly, professional, and patient-focused

Responsibilities

• Assist patients with inquiries and appointment scheduling
• Register patients and explain procedures and requirements
• Coordinate with doctors and other departments
• Maintain accurate patient records and schedules
• Handle billing, payments, and issuance of official receipts
• Prepare daily cash remittances
• Ensure a positive patient experience
• Perform other related duties as assigned