Patient Service Coordinator

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off

About the Role:

Care Essentials Home Health is looking for a compassionate and organized Patient Service Coordinator to join our dedicated team in San Bernardino, AL. In this vital role, you'll be the connective thread between patients, caregivers, and clinical staff — ensuring every patient receives seamless, high-quality home health care. If you thrive in a fast-paced healthcare environment and love making a difference in people's lives, we want to hear from you!

Responsibilities:

• Coordinate and schedule home health services for patients, ensuring timely and accurate care delivery
• Serve as the primary point of contact for patients, families, and referral sources
• Manage patient intake process, including verifying insurance eligibility and authorizations
• Maintain accurate patient records and documentation in compliance with healthcare regulations
• Communicate effectively with clinical staff, physicians, and care teams to facilitate patient care plans
• Monitor patient service schedules and resolve scheduling conflicts or gaps in care
• Support billing and coding processes by ensuring proper documentation and authorizations are in place

Requirements:

• 1+ years of experience in a healthcare, home health, or patient coordination role preferred
• Familiarity with home health regulations, insurance verification, and prior authorizations
• Strong organizational and multitasking skills in a fast-paced environment
• Excellent verbal and written communication skills with a patient-first attitude
• Proficiency with electronic health record (EHR) systems and scheduling software
• Compassionate, detail-oriented, and able to problem-solve under pressure
• High school diploma or GED required; associate's or bachelor's degree in healthcare administration a plus

About Us:

Care Essentials Home Health is a trusted provider of in-home healthcare services, committed to delivering compassionate, patient-centered care to individuals in the comfort of their own homes. Our patients choose us because of our reliability, our skilled and caring staff, and our unwavering dedication to improving quality of life. Our team members love working here because we foster a supportive, mission-driven culture where every role truly matters.

This is a remote position.