University Physicians' Association, Inc. (UPA)
Patient Service Rep
2 months ago
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Important information
Contract type:
Permanent
Location:
Knoxville, TN, USA
Work mode:
Onsite
Published on:
3 September 2026
What they need
Description Seeking qualified applicants for a full-time Patient Service Representative (PSR) position for a primary care office in Hardin Valley.
Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.
- Greet patients in friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
- Ensures good patient flow through practice by timely processing of patients as they arrive at front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refers patient inquiries regarding medical care or treatment to medical assistant or physician
- Schedules patients with appropriate physician
- Document scanning into electronic health record
- Other duties as assigned
Full benefit package available - Including PTO, Medical, Dental, Vision, STD, LTD, Critical Illness, 401(k), Life Insurance, EAP, and more! Requirements 6-months to 1-year previous medical experience.
Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
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