Patient Service Representative

Patient Service Representative - NorwoodNorfolk Locations
Eye Care Specialists is seeking a friendly, dependable, and organized Patient Service Representative to join our team. This position will work at both our Norwood and Norfolk offices.
Responsibilities:

• Greet and check in and out patients
• Answer phones and schedule appointments
• Verify patient demographics and insurance information
• Collect copayments
• Assist with referrals and patient messages
• Communicate professionally with patients, providers, and staff
• Maintain patient confidentiality and follow HIPAA requirements

Qualifications:

• Excellent customer service and communication skills
• Strong attention to detail and organizational skills
• Ability to multitask in a busy medical office
• Dependable, professional, and comfortable working as part of a team
• Previous medical office or receptionist experience is preferred but not required
• Experience with electronic medical records and insurance verification is a plus

Benefits for Full-Time Employees:

• 10 paid holidays
• 10 days of PTO after a 90-day probationary period
• Medical, life, and short-term disability insurance
• Dental plan reimbursement
• 401(k) eligibility after one year of employment
• Employee discounts on eye exams, eyewear, contact lenses, LASIK/PRK, cataract surgery, cosmetic services, and eye care treatments

Benefits for Part-Time Employees:

• Flexible scheduling
• Employee discounts on eye exams, eyewear, contact lenses, LASIK/PRK, cataract surgery, cosmetic services, and eye care treatments