Patient Service Representative

Job Title : Patient Services Representative

Location : Los Angeles, CA 90048

Primary work hours : Day 5x8-Hour (08:00 - 17:00)

Pay-Rate : $25hr without benefits

Duration : 3+ months contract with possible extension

Description:

Required Qualifications:

• HSD/GED
• Flu vaccination (no exceptions/no declinations)
• Experience with medical insurance, referral processes, and benefit plans
• 1 year of recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions

Preferred Qualifications:

• 2+ years’ recent experience working as a Patient Service Representative
• Experience with CS-Link/Epic
• Understanding of medical terminology

Job Duties:

• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains polices, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines

Pay: Up to $25.00 per hour

Expected hours: 40.0 per week

Application Question(s):

• 2+ years of experience as a PSR?
• used Epic ?

Work Location: In person