Patient Service Representative - DOPS Ophthalmology- Full -Time

Job Specifics

Career Department

Department of Primary & Specialty Care

Status

Full Time

Shift

8:00am - 4:30pm

Average Weekly Hours

40

Contact

Employment Specialists

Phone

740.393.9612

740.393.9643

Email

[email protected]

Posting Date

Wed, 10/14/2026 - 12:00pm

JOB SUMMARY

Responsible for providing customer centered service in all aspects associated with the front office areas in the Department of Primary and Specialty Care. Must be an expert in processes and customer service areas associated with a Physician clinic. This position is responsible for providing their customers (patients, clinicians, peers) with the most current and accurate information ensuring efficient services offered. Must ensure proper, full service scheduling, registration, patient demographics, insurance information (including changes to insurance), insurance verification, collection of proper co-pays, and communication to patient once patient liability determined.

Requirements Include

• High School diploma or equivalent
• Minimum one year of customer service experience and/or have worked in a healthcare setting
• Previous experience with registration, medical billing, medical records or workers compensation preferred