Patient Services Advisor

Patient Services Advisor (20 - 30 hrs per week) (to be discussed at interview)

We are looking for an individual to join our Patient Services Team who is:

• Enthusiastic and self-motivated
• Able to use their initiative
• An Excellent communicator, both written and verbal
• Able to listen and empathise
• Keen to learn and develop
• Able to demonstrate attention to detail
• Flexible and adaptable
• Competent with IT

Hours: 20 - 30 hours per week (to be discussed at interview)

Our working hours are between 8am and 7pm so you must be able to work within those times and MUST be flexible and available at short notice to cover in times of sickness and holiday.

In the role of Patient Services Advisor, you will receive, assist, and direct patients in accessing the appropriate services or healthcare professionals in a courteous, efficient, and effective way whether this be face to face or over the telephone. You will also undertake a variety of administrative tasks to assist with the smooth running of the practice.

Skills required include:

• Excellent customer service skills.
• Good administrative and organisational skills.
• IT literate with good keyboard skills.
• Excellent telephony skills.
• Understand and observe strict confidentiality.

For an application pack call 01749 342314 or email [email protected]

For more information call and ask for Gemma Langwith, Patient Services Lead or Teresa Cawsey Practice Manager.

Closing date: Monday 29 September 2026 or sooner if adequate applications are received.

Pay: £12.71 per hour

Benefits:

• Free parking

Work Location: In person