Patient Services Rep

Overview:

Join our team as a full-time, Patient Services Rep (PSR) in Pryor, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.

Responsibilities:

• This multi-faceted position consists of customer service, insurance verifications, registration, payment collection, data entry, and referrals.
• Responsible for ensuing patient flow, medical record availability, completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone calls promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters data into registration system.
• Receives payments for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual also has the responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Qualifications:

Job Requirements

• High School Diploma or GED
• Basic computer knowledge
• Basic understanding of insurance, referrals and medical record

Preferred Job Requirements

• Previous customer service experience
• Previous medical office experience