Patient Services Representative- Check Out

Are you someone who enjoys providing an excellent customer service experience to patients? As the first point of contact you will be responsible for creating a positive experience for all patients.

Abrams EyeCare is looking to fill a full-time Patient Services Representatives in our West Indianapolis location. The Patient Services Representative will be completing patient intakes, scheduling appointments via phone and in person, and providing check-out upon completion of services. We are seeking candidates with prior medical office experience, who value professionalism, reliability, and long-term commitment. Ideal candidates will have a proven history of longevity in previous roles and a desire to grow with our practice.

Hours vary from 7:30 – 5 pm Monday – Friday. You will also work one Saturday approximately every 4-6 weeks from 8:00 – 12:00. Work schedule can require travel to a location other than your primary location as needed.

Benefits:

• Health and Dental benefits
• In-house Vision benefits
• PTO
• Paid Holidays
• 401(k)
• Life Insurance

Qualifications:

• High school diploma or equivalent
• Experience as a Receptionist or Front Office Representative in a medical office
• Basic Computer knowledge
• Basic knowledge of ICS-10

Preferred Qualifications:

• Medical Terminology
• Previous experience with medical insurance verification or coding & billing
• Previous experience with insurance verification, medical terminology, optometry and/or ophthalmic practice experience
• Bilingual in Spanish

Job Responsibilities:

• Works closely with the billing department to ensure that claims are processed accurately
• Evaluates chart data to verify all information has been received, completed, and signatures obtained by physician
• Ensures proper authorization or referral is collected from patient
• Assists patients in obtaining authorization or referrals not yet received
• Enters updated patient demographic information into medical record
• Assists with arranging appointments to outside referring doctors & requests medical records from other offices
• Presents and collect fees, schedule next appointment when appropriate
• Posts and reconciles patient payments
• Scans documents, patient information, referral letters and other related information in a timely manner into EHR
• Balances daily business activities and closes out each day’s receipts for deposits
• Other duties as assigned

EQUAL OPPORTUNITY EMPLOYER

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person