Patient Services Representative

Caring for others can change your world & our community!

Actively seeking a Patient Services Representative team member as a critical member of our patient care team for our long-standing, engaged Clinic in Traverse City -- Traverse Health Clinic!

"It’s our mission at Traverse Health Clinic to provide high quality, team-driven primary care, behavioral health, and support services that are accessible to EVERYONE in our community, ensuring that no one’s health gets left behind."

Learn more about us @ https://www.traversehealthclinic.org.

We are not large, but have been a highly regarded Clinic in TC for over 50 years uniquely supporting both Primary Care and Behavioral Health services in one location, including having a medication assisted recovery program and an onsite Pharmacy accessible to our patients.

Full-time; benefit eligible position (medical, dental, vision, short-term disability, life insurance) with generous paid time off provisions; competitive wage; 401k eligible & match; paid holidays. Stable hours.

Enjoy a highly rewarding role in healthcare with year round work/life balance!

RESPONSIBILITIES & QUALIFICATIONS

• At least (2) years recent combined experience in customer service, patient registration, health records; or other medical office experience highly regarded, or equivalent combination of education and experience. Role welcomes CNA, Medical Assistant related experience.
• Electronic medical records (EMR) experience preferred.
• High school diploma, GED or equivalent required.
• Self-directed; able to maintain confidentiality, handle crisis and tolerate stress professionally.
• Excellent interpersonal and team skills.
• Ability to relate well with diverse populations of varying socio-economic backgrounds.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person