Patient Services Representative

**$**25hr

Tarzana, CA 91356

Contract job for 3 months possible extention and full time

Duties

• Greet patients warmly upon arrival and assist with check-in procedures using patient management software and electronic health records (EHR) systems
• Answer incoming phone calls promptly, providing clear information and scheduling appointments with accuracy
• Verify patient insurance details, explain health regulation policies, and assist with billing inquiries to ensure seamless financial transactions
• Maintain strict confidentiality of patient information in compliance with privacy laws and health insurance policies
• Collect, update, and organize patient data accurately using medical terminology and electronic health records (EHR) management systems
• Support medical administrative functions such as appointment scheduling, document preparation, and data entry with proficiency in Microsoft Office tools
• Communicate effectively with patients, healthcare providers, and insurance companies to coordinate care and resolve issues efficiently

Experience

• Prior experience working in a medical office or healthcare environment is highly preferred
• Proficiency in Microsoft Office applications such as Word, Excel, and Outlook is essential for daily administrative tasks
• Knowledge of health regulation policies, medical terminology, and health insurance procedures is advantageous
• Experience with patient management software or EMR/EHR systems enhances your ability to manage electronic health records effectively
• Strong customer service skills combined with excellent phone communication abilities are crucial for success in this role
• Demonstrated ability to maintain patient confidentiality while managing sensitive information accurately
• Office experience involving medical administrative support or front desk responsibilities is desirable

Embark on a rewarding career journey where your proactive attitude and compassionate approach will support patients’ needs while advancing your professional growth. Join us in delivering outstanding healthcare experiences every day!

Pay: Up to $25.00 per hour

Expected hours: 40.0 per week

Application Question(s):

• 2+ years of experience as a PSR?
• Epic experience?

Work Location: In person