Patient Services Support Coordinator

Job Summary:

Perform various clerical and administrative support duties throughout Specialty Pharmacy**.**

Job Duties:

• Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing

• Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.

• Responsible for organizing and mailing letters to patients.

• Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork

• Responsible for providing support to Call Center Representatives who are not working physically in the facility

• Assist call center operations with miscellaneous reporting tasks

• Assist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume.

• Role requires 100% attendance in the physical facility.

• Perform other duties as assigned

Educational Requirements:

• Minimum: High School Diploma or GED
• Preferred: AS Degree or higher in Business Administration or related field

Experience:

• Preferred: 0-2 years of experience in a similar position