Patient Support Assistant

Position Profile: As a Patient Support Assistant, you will contribute to the delivery of safe, high-quality patient care by providing ward-based cleaning, food services and patient support activities within a hospital environment. Working as part of a multidisciplinary team, you will help create a clean, safe and comfortable environment that supports positive patient outcomes and experiences.

The role involves a diverse range of duties including maintaining ward and patient areas, supporting meal service and hydration rounds, assisting with patient transfers and movements under supervision, managing linen and ward supplies, and responding to the day-to-day needs of the ward. You will work closely with nursing, clinical and support services staff to ensure services are delivered efficiently and in accordance with infection prevention, safety and quality standards.

You will be reliable, flexible and committed to patient-centred care, with the ability to adapt to changing priorities in a busy healthcare environment. You will demonstrate a strong commitment to teamwork, safety and service excellence while supporting the delivery of high-quality care and services.

Area Profile: The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors.

Directorate Overview: Albany Health Campus offers services such as: medical, surgical, emergency, inpatient/outpatient, ambulatory, midwifery, patient support (including travel assistance), chemotherapy, visiting specialist clinics, along with the associated administrative/safety, quality and risk management services.

Our Directorate actively supports and encourages diversity and inclusion across all occupational groups through the development and implementation of initiatives aimed at accessing and improving employment and mentoring opportunities for all people. Our strategies are located at www.wacountry.health.wa.gov.au

Employee Benefits: In addition to the great salary our employees enjoy an amazing range of benefits which may include (in line with operational requirements):

• 12% employer contributed superannuation into a fund of your choice. For further information on superannuation click here
• Access to generous salary packaging arrangements
• Professional Development Opportunities and Study Leave/assistance
• Flexible working arrangements
• Flexible leave arrangements
• Other professional and location based allowances

Suitability Criteria: Suitability recognises that a range of factors contribute to merit, including skills, knowledge, abilities, behaviours, ethical alignment and relevant operational requirements. The suitability requirements below are derived from the Job Description Form and define what will be assessed to determine your suitability for the role:

1. Ability to follow safe work practices, procedures and instructions.
2. Capacity to adapt when rosters, patient demand or service priorities changes unexpectedly.
3. Commitment to maintaining hygiene standards and complying with infection prevention and control, manual handling, patient handling and food handling requirements.
4. Ability to work respectfully and communicate effectively with patients, visitors, and clinical, support services and operational staff.
5. Demonstrated reliability and ability to complete tasks to required standards.

For Further Job Related Information: We encourage you to contact Simone Connell on [08 9892 2264](tel:08 9892 2264).