PATROLLING OFFICER

About the role

Plan and manage deployment of Security Guards/Officers (SG/SO) to assigned sites, ensuring adequate staffing and timely replacements when required. Supervise daily operations and promptly resolve personnel issues including scheduling, welfare, training, and operational matters. Coordinate and communicate effectively with management, operations teams, and clients on all security-related matters.

Key responsibilities

• Plan and manage deployment of Security Guards/Officers to assigned sites, ensuring adequate staffing and timely replacements when required
• Monitor attendance, performance, and discipline of security personnel in compliance with company policies and Standard Operating Procedures (SOP)
• Ensure accurate and timely attendance recording in accordance with Daily Attendance Hourly Reporting (DAHR) procedures
• Supervise daily operations and promptly resolve personnel issues including scheduling, welfare, training, and operational matters
• Ensure all log books, reports, and site records are properly maintained, updated, and submitted for verification within required timelines
• Oversee incident management by ensuring prompt response, proper handling, and full compliance with reporting procedures
• Investigate incidents and prepare detailed reports, ensuring all documentation meets required standards and is submitted accordingly
• Coordinate and communicate effectively with management, operations teams, and clients on all security-related matters
• Maintain strong client relationships through regular engagement and timely updates on operations and incidents
• Prepare and submit operational reports, duty rosters, and weekly timesheets to management

About you

• Conduct regular site audits to ensure compliance with company standards, safety requirements, and operational efficiency
• Train, guide, and support security personnel to ensure effective performance and adherence to company standards

Benefits

• Cell phone reimbursement
• Company car
• Free parking
• Health insurance
• Professional development