Payment Administrator

About the Role

We are seeking a detail-oriented and organized Payment Administrator to support daily payment operations, maintain accurate financial records, and assist with payment-related inquiries. The ideal candidate should be comfortable working with financial information, digital systems, and confidential records while maintaining a high level of accuracy.

Key Responsibilities

• Process and record incoming and outgoing payments.
• Verify payment information and transaction details for accuracy.
• Monitor payment statuses and follow up on pending transactions.
• Maintain accurate payment records, reports, and documentation.
• Identify and investigate payment discrepancies.
• Assist with account reconciliation and transaction verification.
• Respond to payment-related inquiries from clients, vendors, and internal teams.
• Coordinate with accounting, finance, payroll, and administrative departments.
• Prepare routine payment reports and summaries.
• Ensure payment activities follow company policies and procedures.
• Maintain confidentiality of financial and client information.
• Perform other administrative and payment-related duties as assigned.

Qualifications

• Strong attention to detail and organizational skills.
• Excellent written and verbal communication.
• Comfortable working with numbers and financial records.
• Proficiency with Microsoft Excel, Microsoft Office, or Google Workspace.
• Strong problem-solving and analytical skills.
• Ability to manage multiple tasks and meet deadlines.
• Previous experience in payment processing, accounting, finance, banking, billing, or administration is preferred but not required.

Preferred Skills

• Payment processing
• Transaction verification
• Account reconciliation
• Financial recordkeeping
• Data entry
• Spreadsheet management
• Payment or accounting software
• Customer service
• Confidential information handling

Remote Work

This is a fully remote position. Employees are expected to have reliable internet access, a suitable computer, and a professional workspace.

Training

Training will be provided on company payment systems, procedures, reporting requirements, security practices, and other responsibilities associated with the position.

Pay: $32.98 - $36.86 per hour

Expected hours: 45.0 per week

Benefits:

• Commuter assistance
• Employee assistance program
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Work from home

Work Location: Hybrid remote in Boston, MA 02108