Payment Clerk

We are seeking a highly motivated and customer-oriented Payment Clerk to join our team. This role is pivotal in maintaining our reputation for outstanding customer service and ensuring smooth financial transactions.

Responsibilities:

• Answer incoming customer calls with warmth and professionalism, understanding their inquiries or reasons for calling, and directing them to the right department.
• Support our delivery teams in efficiently and accurately delivering products to customers.
• Conduct pre-delivery contacts with customers to coordinate and confirm delivery times.
• Perform courtesy calls for payment reminders, especially for key customers or those with overdue accounts.
• Handle cash and card transactions, with training provided for card processing using our terminal.
• Utilize our cloud-based text messaging service for sending store reviews, responding to inquiries, and providing payment information as needed.

Preferred

• Bilingual in English and Spanish

Job Type: Full-time

Pay: $9.00 - $10.00 per hour

Benefits:

• Paid time off

Work Location: In person