Payment Operation specialist

【Job Responsibilities】

• Monitoring & Data Analysis (Channel Operations):
• Conduct daily monitoring of transaction data across various payment channels.
• Deeply analyze the performance of different regions, currencies (e.g., SGD, USD, EUR), and payment methods (e.g., credit cards, local e-wallets).
• Identify transaction anomalies and potential risks through data insights, and promptly coordinate with payment partners to resolve issues, ensuring the stability of the payment infrastructure.
• Business Growth & Campaign Planning (Business Operations):
• Plan and execute differentiated, region-specific business campaigns aligned with the company’s strategic goals.
• Design incentive programs targeted at specific currencies or payment methods to optimize the user payment experience.
• Take direct responsibility for driving and achieving Total Payment Volume (TPV) growth.
• Channel Onboarding & Document Management (Channel Integration):
• Manage daily liaison with global payment partners.
• Follow up closely on channel applications, compliance reviews, and related paperwork during the onboarding process.
• Efficiently handle application forms and business email correspondence to ensure a smooth and streamlined channel expansion process.

【Requirements】

• Educational Background: Bachelor’s degree or above; majors in Finance, International Trade, E-commerce, or related fields are highly preferred.
• Industry Experience: Solid understanding of the cross-border payment industry, familiar with mainstream international/regional payment products and multi-currency settlement processes.
• Data Sensitivity: Excellent data analysis skills, with the ability to extract core issues and actionable insights from complex transaction reports.
• Communication Skills: Strong communication and business writing skills. Fluent in reading and writing English (essential for handling emails and documentation with international payment channels).
• Work Traits: Meticulous, detail-oriented, and patient with administrative paperwork. Highly capable of multitasking and thriving in a fast-paced working environment.