Payment Process Associate

Company: Bright Health Alliance
Location: Mohali, Punjab – On-site
Shift: US Night Shift
Experience Required: 1+ Year
Industry: US Healthcare / Medical Billing / Revenue Cycle Management

Job Description

Bright Health Alliance is hiring a Payment Process Associate with experience in US Healthcare Payment Posting and Revenue Cycle Management.

The ideal candidate should have hands-on experience processing insurance and patient payments, reviewing ERAs/EOBs, posting adjustments, and maintaining accurate payment records in the billing system.

Key Responsibilities

• Post insurance and patient payments accurately in the billing system.
• Review and process ERA, EOB, EFT, and check payments.
• Apply contractual adjustments, write-offs, and other approved adjustments.
• Identify and handle partial payments, underpayments, overpayments, and unapplied payments.
• Reconcile posted payments with deposit and remittance information.
• Review non-pay ERAs and appropriately route denials for further follow-up.
• Identify payment discrepancies and escalate issues when required.
• Maintain accurate documentation of payment posting activities.
• Work closely with AR and denial management teams for unresolved payment issues.
• Ensure timely and accurate completion of assigned payment batches.
• Follow client-specific payment posting guidelines and SOPs.
• Meet defined productivity and quality standards.

Required Skills & Experience

• Minimum 1+ year of experience in US Healthcare Payment Posting / Payment Processing.
• Good understanding of ERA, EOB, EFT, insurance payments, and patient payments.
• Knowledge of contractual adjustments, write-offs, denials, and unapplied balances.
• Familiarity with Medicare, Medicaid, and commercial insurance payers.
• Basic understanding of US Healthcare Revenue Cycle Management.
• Strong attention to detail and numerical accuracy.
• Good written and verbal communication skills.
• Ability to work independently and manage payment volumes efficiently.

Benefits

• Company Cab Facility
• Night Meal Provided
• Career growth opportunities
• Supportive work environment
• Performance-based career development

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Paid sick time

Work Location: In person