Payment Technician - Public Trust

Payment Technician — Remote (U.S.)

Dunhill Government Solutions is hiring a Payment Technician for a federal benefits program. This

is a full-time, fully remote role processing Employment Network payment requests accurately and on

time, and acting as the knowledgeable point of contact for the organizations submitting them.

Responsibilities:

• Process Employment Network (EN) payment requests accurately, efficiently and within required

  timelines.

• Respond to payment inquiries, including status questions, policy clarification and procedural

  guidance.

• Evaluate and review reimbursement and cost requests from Employment Networks and State

  Vocational Rehabilitation Agencies.

• Support the creation and execution of automated payments in the program’s payment

  system.

• Ensure payment processing activities meet established performance requirements and service

  level agreements.

• Provide timely updates so documentation and timeline standards are met.

• Prepare reports by collecting, analyzing and summarizing payment activity and performance

  metrics.

• Maintain quality service by establishing, following and reinforcing organizational

  standards.

• Handle data entry and analysis, and support the team through periods of increased payment

  volume.

Requirements:

• U.S. citizenship, and the ability to obtain and maintain a Public Trust (Tier 1 / NACI)

  suitability determination.

• High school diploma required; a bachelor’s degree is preferred.

• Data entry experience.

• Strong written and verbal communication, with outstanding writing and editing skills.

• Excellent organizational skills and the ability to manage multiple cases under tight

  deadlines.

• Proficiency with Microsoft Office, including Word, Excel, PowerPoint and Outlook, and the

  ability to move easily between multiple systems.

• Comfortable working independently in a fast-paced environment and meeting aggressive

  deadlines.

• Fully remote, day shift. Travel is not required.

Compensation: $20.00 to $22.00 per hour, full time, 40 hours per week.

Dunhill Government Solutions has placed cleared and public-trust professionals across the federal

government for more than 25 years. AI-Powered. Human-Delivered.™

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