Payments Acceptance Business Analyst

EquitiPay, a division of Equiti Group, is seeking a Payments Acceptance Business Analyst to coordinate business acceptance of end-to-end payment journeys. The role converts product, customer, operational and regulatory requirements into clear acceptance criteria, coordinates user acceptance activities, and provides evidence for release-readiness decisions.

Think payments are stuffy?

We see EquitiPay as a catalyst for change, expanding access to practical and innovative payment solutions in underserved markets. We are looking for a detail-oriented analyst to join our Moroccan office and help ensure that payment changes deliver the intended business and customer outcomes.

Payments Acceptance Business Analyst in our office in Morocco

The role coordinates business acceptance and functional analysis across end-to-end payment journeys. It works with Product, Payments, Operations and Engineering to confirm that changes meet agreed business, customer and operational requirements and to provide clear evidence for release-readiness decisions

Responsibilities

• Translate product requirements, business rules, provider specifications and operational controls into acceptance criteria, end-to-end scenarios and user acceptance plans.
• Plan and coordinate business acceptance for payment journeys across EquitiPay, client channels, internal platforms, payment methods, routing rules and external providers.
• Execute or coordinate manual acceptance scenarios covering successful, declined, failed, reversed and exception journeys, including the relevant customer and operational outcomes.
• Maintain requirement traceability, scenario coverage, acceptance evidence and reusable regression packs for critical payment journeys.
• Record and triage functional issues, assess business and customer impact, and follow defects and dependencies through resolution and revalidation.
• Work with Product, Payments, Operations, Engineering and QA to clarify expected outcomes and prepare releases for acceptance.
• Use technical validation evidence from Engineering QA to plan business acceptance coverage and coordinate handoffs between technical and business validation.
• Communicate progress, coverage, blockers, risks and readiness recommendations clearly to stakeholders and decision-makers.
• Support the acceptance of new payment methods and provider integrations, including readiness checks, priority journey validation and handover to operational teams.

Skills & Competencies

• Strong business analysis and stakeholder management skills, with the ability to turn requirements into clear acceptance criteria and scenarios.
• Practical knowledge of user acceptance, business validation, risk-based coverage, traceability, defect management and release readiness.
• Solid understanding of end-to-end payment journeys, gateways, payment methods, providers, routing, 3D Secure, refunds, reversals and exception handling.
• Ability to map customer and operational journeys and identify gaps, edge cases, dependencies and business risks.
• Experience using delivery and acceptance-management tools such as Jira, Confluence and TestRail to maintain evidence and communicate status.
• Ability to interpret API responses, logs and payment messages sufficiently to investigate functional outcomes and collaborate with technical teams.
• Working knowledge of PCI DSS, data privacy requirements and payment controls relevant to business acceptance.
• Clear written and verbal communication, including concise reporting of progress, risks, decisions and readiness recommendations.
• Analytical, detail-oriented and proactive when clarifying requirements, challenging gaps and driving issues toward resolution.
• Ability to work independently, adapt to changing priorities and take ownership of business acceptance activities.

Experience Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• At least two years of experience in payments business analysis, user acceptance, functional validation, payment operations or a related fintech role.
• Hands-on experience with end-to-end payment journeys, payment gateways, payment methods or external provider integrations.
• Experience writing requirements, user stories, acceptance criteria, acceptance plans, scenarios and evidence for release decisions.
• Experience coordinating cross-functional stakeholders and managing functional issues, dependencies and release risks through resolution.
• Proficiency in written and spoken English for effective communication with global teams and external providers.

Perks

Each of our offices has its special perks; be it ‘no ties’, free lunches, charity events, or a hybrid work policy – but whenever you walk into an Equiti office, you’re sure to see a friendly face. We encourage international collaborations and always keep our eyes open to how we can do more.

The benefits you can expect at your Equiti workplace include:

• Competitive salary package
• Performance-based bonus
• Medical insurance coverage for employees and family members
• Smart working options
• Employee wellness initiatives
• Personalized career development
• Company lunch in the office
• Regular company events

With energy, drive, and imagination, there’s no limit to where your career can go at EquitiPay. With a diverse workforce and geographical spread of offices, we strongly support career development initiatives as well as provide a range of opportunities for professional and life experiences.

EquitiPay is an equal opportunity employer.

About Equiti Group: Equiti Group is a global leader in financial services, with seven regulated entities operating across Africa, Europe, and the Middle East. EquitiPay, our innovative payment platform, drives seamless and secure transactions for clients and merchants worldwide. As an equal opportunity employer, we value diversity and support career growth through global collaboration and professional development.

“Equiti” refers to a group of companies consisting of seven regulated financial services companies licensed to operate in the respective jurisdictions of their incorporation, in addition to our tech and marketing hubs. Equiti has a presence in Africa, Europe, and the Middle East.