Payments Manager

Advanced Billing Consultants specializes in medical billing services, accounts receivable management, and information solutions for medical practices in TN. We are a growing organization committed to delivering exceptional service while fostering a fun, friendly, and supportive workplace. We believe in work-life balance and offer competitive compensation and an outstanding benefits package.

We are currently seeking a Payments Manager to join our team. This position is responsible for ensuring the accurate processing, balancing, reconciliation, and preparation of payment batches, while supporting the overall integrity of payment posting operations. The ideal candidate is detail-oriented, analytical, and knowledgeable in medical billing and payment processing procedures.

Essential Responsibilities

• Post electronic payments accurately within the billing system
• Post insurance and patient credit card payments
• Log, prepare, and balance payment batches received from the bank
• Balance insurance and patient payments between Imagine and bank records using spreadsheets
• Reconcile payment batches and investigate shortages, discrepancies, and variances
• Prepare payment batches for payment posting staff
• Post and track returned checks
• Ensure accuracy and completeness of payment posting activities
• Maintain professional knowledge of medical billing, coding procedures, insurance carriers, Medicare, Medicaid, and other federal programs
• Collaborate effectively with team members, leadership, providers, and medical practice personnel
• Support departmental goals while maintaining productivity and quality standards
• Adhere to HIPAA, OSHA, and company compliance requirements

Education

• High School Diploma or equivalent required

Experience

• Minimum of 3 to 5 years of medical billing or payment posting experience required
• Experience reading and interpreting insurance Explanation of Benefits (EOBs) required
• Experience Managing Employees preferred

Knowledge, Skills & Abilities

• Strong Microsoft Excel skills
• Proficiency with Microsoft Office applications
• Strong analytical and problem-solving abilities
• Excellent critical thinking and decision-making skills
• Ability to maintain effectiveness during changing priorities and work environments
• Ability to work independently with minimal supervision
• Strong organizational skills with the ability to prioritize and meet deadlines
• Excellent attention to detail and accuracy
• Effective communication and interpersonal skills
• Strong conflict resolution skills
• Excellent phone and computer skills
• Ability to handle confidential and sensitive information with discretion
• Ability to thrive in a fast-paced, high-volume environment
• Demonstrated integrity, professionalism, and commitment to organizational values
• Strong working knowledge of HIPAA and OSHA regulations

Benefits Include:

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA) for Child Care Expenses
• Company-Paid Life Insurance ($50,000)
• Company-Paid Long-Term Disability Insurance
• Voluntary Life Insurance
• Voluntary Short-Term Disability Insurance
• Aflac Supplemental Coverage Options:
  • Accident Insurance
  • Hospital Indemnity Insurance
  • Critical Illness Insurance
• Identity Theft Protection and Legal Plan
• Generous 401(k) Retirement Plan with Company Contributions (even if you do not contribute)
• Generous Paid Time Off (PTO) Program

Join Our Team

If you are looking for an opportunity to grow your career with a company that values teamwork, integrity, accuracy, and employee well-being, we encourage you to apply today.