Payments / Operations Intern

Internship Duration: 3 Months

• Monthly Stipend: INR 12,000

• Location: Gurugram (Udyog Vihar Phase 3) - 5 Days WFO•

• Mode of Interview: Virtual/ F2F

• Educational Qualification: Graduate (Minimum), Post Graduation (Good to have)

  Shiprocket is India's leading e-commerce enablement platform, empowering over 3 lakh sellers and businesses with technology-driven logistics, fulfillment, marketing, and customer engagement solutions.

  About Pickrr/ fastrr

Pickrr / Faster Assist is Shiprocket's AI-powered chat and voice assistant helping D2C brands recover drop-offs and drive conversions at checkout.

Responsibilities

• Following up on merchant KYC completion and documentation requirements.
• Tracking feature enablement requests and monitoring their progress.
• Maintaining operational trackers and providing regular status updates to stakeholders.
• Supporting the team with merchant onboarding and activation processes