Payroll Administrator

Penderels Trust has an opportunity for a Payroll Administrator to join and provide administrative support to our Coventry based Payroll Department. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

Location: (Hybrid working) Penderels Trust, Resource House, 1A Brandon Lane, Coventry, CV3 3GU

Salary: £26,254 per annum

Hours: 37 Hours per week.

Days & Times: Monday to Friday, 8:30am to 5:00pm.

Perks: Investors in People: Gold Accreditation / Mindful Employer / Health and Wellbeing Champions / Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / Paynow (Stream) / 23 Days annual leave plus Bank Holidays (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service)

The Payroll Administrator role - Your main duties will include:

• Supporting the delivery of an accurate and efficient payroll service.
• Maintain payroll records, databases and employee files, ensuring information is up to date and secure.
• Processing new employer and employee information and maintain all required documentation.
• Managing payroll correspondence, timesheets, emails and post.
• Supporting payroll reporting, HMRC administration, and year-end processes.
• Providing excellent customer service to service users, colleagues and external stakeholders.
• Responding to telephone and email enquiries in a professional and helpful manner.
• Working closely with local offices and Head Office to ensure payroll information is accurate and complete.
• Assisting with the filing, scanning and archiving of payroll and financial documents.
• Contributing to the smooth day-to-day operation of a busy payroll department.

Skills, Experience and Qualifications - We are looking for someone with the following attributes:

• Previous experience of working within a customer service environment.
• Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook).
• Excellent telephone manner.
• Ability to input and maintain accurate data records.
• Ability to manage workload effectively.
• Ability to work as part of a team and on own initiative.
• Ability to work flexibly and to deadlines.
• GCSE Grade '4' or equivalent in English and Maths.
• An NVQ Level 3 or equivalent in Business Administration or Customer Service would be desirable.

Interviews: If you believe you have what it takes to succeed in the role as Payroll Administrator then please apply. We do not offer visa sponsorship so you must be eligible to work in the UK to apply. Interviews may take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders).

Closing date: Thursday 29th October 2026