Payroll Assistant - Customer Support

Overview

Join our dynamic team as a Payroll Assistant specializing in Customer Support, where your expertise will ensure seamless payroll operations and exceptional service delivery. This vital role offers an exciting opportunity to work with cutting-edge payroll systems and contribute to accurate compensation processes. You will be the go-to resource for resolving payroll inquiries, supporting benefits administration, and maintaining compliance with labor and tax laws. Bring your enthusiasm for finance and customer service to a role that values precision, confidentiality, and proactive problem-solving.

Responsibilities

• Provide prompt, professional support to employees and managers regarding payroll questions, benefits, and HR systems
• Assist in processing payroll using various systems such as Workday, ADP, Paychex, Kronos, UltiPro, PeopleSoft, Ceridian, and other payroll software
• Support data entry tasks related to time & attendance systems, employee records, and benefits administration
• Reconcile payroll data and perform account reconciliations to ensure accuracy across general ledger accounts
• Maintain confidentiality of sensitive employee information while handling payroll and HR data with integrity
• Collaborate with accounting teams on journal entries, double entry bookkeeping, and financial reporting related to payroll transactions
• Ensure compliance with employment & labor law, tax law, and labor regulations by staying current on relevant legal updates and implementing necessary adjustments

Qualifications

• Proven experience with payroll management systems such as Workday, ADP, Paychex, Kronos, UltiPro, or similar platforms
• Strong knowledge of corporate accounting principles including general ledger accounting, account reconciliation, debits & credits, and journal entries
• Familiarity with HRIS (Human Resources Information Systems), time & attendance systems, and benefits administration tools
• Understanding of employment law, tax law, payroll tax regulations, and labor law compliance standards
• Excellent analytical skills with attention to detail for data entry and financial analysis tasks
• Proficiency in spreadsheets (Excel), accounting software, and financial software for reporting and reconciliation purposes
• Ability to handle confidential information responsibly while providing exceptional customer support in a fast-paced environment

This position is an excellent fit for individuals passionate about payroll processing combined with a strong customer service orientation. If you thrive on accuracy, enjoy working with diverse systems and software solutions, and are committed to compliance standards—this opportunity is designed for you!

Company Abouts:

Our mission is to “Inspire a community of kindness through a revolutionary coffee experience,” and the Brewistas of our Brew Crew are the valuable individuals who execute that mission daily. Brewistas report to their stand manager. A Brewista treats every interaction with others as an opportunity to build them up – whether they be our customers, teammates, or vendors. A Brewista makes delicious drinks, takes orders, loves on our customers, prepares premixed flavors and teas, cleans, and stocks during every shift.

Visit 7brew.com to learn more about us!

Pay: $24.72 - $29.77 per hour

Expected hours: 41.0 per week

Work Location: In person