Payroll Officer

About the role

We are looking for a skilled and experienced Payroll Officer to join our growing team at Reliable Solutions International OPC in Iloilo City, Iloilo. You will be responsible for end-to-end payroll processing, reporting, and compliance ensuring timely and accurate salary disbursement while maintaining a high level of confidentiality and professionalism.

This role requires strong analytical skills, excellent communication, and the ability to manage complex payroll operations in a fast-paced, client-driven environment.

What you'll be doing

• Process end-to-end payroll for assigned accounts, ensuring accuracy and timeliness.
• Manage all payroll inputs including timesheets, approved leaves, overtime, government-mandated contributions, and other deductions.
• Update employee records in accordance with changes in job status, compensation, benefits, or statutory adjustments.
• Ensure compliance with all labor laws, tax codes, and government regulations.
• Coordinate with client representatives for validation, approvals, cut-off schedules, and payroll-related concerns.
• Generate and submit periodic reports (e.g., payslips, payroll summary, remittance reports) for review and audit.
• Handle queries from employees professionally and resolve discrepancies related to salaries, deductions, or timekeeping.
• Maintain accurate and up-to-date payroll documentation for audit readiness.
• Liaise with internal departments (e.g., Finance, HR, Timekeeping) to ensure smooth payroll processing.
• Support in payroll-related compliance reports and other mandatory filings.
• Continuously assess and improve payroll processes to ensure client satisfaction and operational efficiency.

What we're looking for

• Bachelor’s degree in Accounting, Finance, or related field.
• At least 2 years of payroll experience in a BPO or shared services environment
• Strong knowledge of payroll processing, including applicable laws, regulations, and best practices
• Hands-on experience with payroll software/systems (e.g., Employment Hero, Xero, or similar).
• Proficient in Excel and Google Sheets (formulas, pivot tables, VLOOKUP).
• Excellent communication and interpersonal skills.
• Strong analytical skills and ability to handle large volumes of data with accuracy.
• Ability to work under pressure and meet strict deadlines.
• High level of discretion and integrity in handling confidential information.
• Experience supporting multiple accounts is a plus.
• Ability to work independently and as part of a team

Pay: Php20,000.00 - Php25,000.00 per month

Benefits:

• Company Christmas gift
• Health insurance

Application Question(s):

• Which of the following accounting software are you experienced with?
• What's your expected monthly basic salary?

Experience:

• Payroll: 2 years (Preferred)

Language:

• English proficiently (Preferred)

Location:

• Iloilo City, Probinsya sang Iloilo (Preferred)

Work Location: In person