Payroll Operation Specialist

Company Description CEC Entertainment is a nationally recognized leader in family dining and entertainment, known as the place “Where A Kid Can Be A Kid®.” The company and its franchisees operate over 600 Chuck E. Cheese locations across 47 states and 14 countries/territories, as well as 149 Peter Piper Pizza franchise and company-owned locations. With a workforce of more than 17,000 team members, CEC Entertainment focuses on delivering fun, safe, and memorable experiences for guests. The organization values guest satisfaction and aims to ensure that every visitor leaves happy, fostering a positive and inclusive workplace culture for team members.

Role Description The Payroll Operation Specialist is a full-time, on-site role based in Irving, TX. This role is responsible for processing multi-state payroll accurately and on schedule, including reviewing timesheets, validating earnings, deductions, and tax withholdings, and ensuring compliance with company policies and regulatory requirements. The specialist will research and resolve payroll discrepancies, respond to employee and management inquiries, and collaborate with HR and Operations to maintain accurate employee records. Day-to-day tasks include auditing payroll data, supporting payroll-related projects, assisting with reporting and reconciliations, and contributing to continuous improvement of payroll processes and systems.

Qualifications

• Strong analytical skills to review payroll data, identify discrepancies, and support process improvements.
• Effective communication skills to work with employees, HR, Operations, and external partners in a clear and professional manner.
• Operations management experience or exposure to large, multi-location organizations to support consistent payroll practices.
• Project management skills to assist with payroll system enhancements, testing, and implementation of new processes.
• Comfort working with cross-functional teams, including support for sales and field operations as needed.
• Proficiency with payroll systems and MS Office tools (especially Excel) and familiarity with timekeeping systems.
• Knowledge of federal, state, and local wage and hour laws, payroll tax regulations, and compliance requirements.
• Relevant experience in payroll, accounting, or HR; associate or bachelor’s degree in business, finance, HR, or related field preferred.
• High attention to detail, strong organizational skills, and the ability to manage deadlines in a fast-paced environment.