Payroll Operations Delivery Lead

Group Overview

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 28 countries. We are 5,300 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Role Overview

The Payroll Operations Delivery Lead plays a key leadership role in managing the regional payroll function. The core deliverable of the team is to provide accurate, compliant, and efficient payroll operations. The role is responsible for overseeing end-to-end payroll processing, partnering closely with HR, Reward, Global Mobility, Finance, and external payroll providers to ensure employees are paid accurately and on time. Whilst supporting the Global Payroll Organisation (GPO), the role must ensure adherence to the control’s framework and associated reporting on risk and governance.

Role Responsibilities

Job Duties

• Lead the operational payroll function, through support and promotion of the Global Payroll Organisation (GPO) model

• Close collaboration and support with the regional GPO Lead

• Manage all payroll controls, including the associated monthly reporting on Governance and Risk

• Monthly KPI reporting across all jurisdictions

• Provide local experience and expertise to ensure all payrolls are processed accurately and timely

• Support all requirements on external and internal Audits

• Support new payroll integrations and company acquisitions, with full implementation to existing TP ICAP processes

• Work closely with senior stakeholders outside of payroll, keeping them well informed on any relevant developments, and risk mitigation

• Provide advice and guidance to staff, management and HR

• Ensure all international relocations are planned and processed accurately

• Support the professional development of all team members and coordinate cross training

• Provide input into team objectives and the year-end appraisal process

• Support on payroll projects, including identifying opportunities for automation/process improvement

• Ad hoc reporting when required

• Maintain up-to-date knowledge of company and legislative requirements in TP ICAP locations whilst advising colleagues on the impact

• Liaise with external payroll providers to ensure strong working relationships, and adherence to SLA’s

Experience / Competences

Essential

• Proven experience in leading a payroll function, with all the associated governance and controls.
• Collaborative working style, with experience partnering across HR, Reward, Global Mobility and Finance teams.
• Continuous improvement mindset, with the ability to identify opportunities for automation, simplification and process improvement.
• Experience in end-to-end payroll processing, ideally across multiple APAC jurisdictions.
• Strong understanding of payroll legislation, compliance requirements and payroll controls.
• Experience working with external payroll providers to deliver accurate and timely payroll outcomes.
• Demonstrated ability to manage complex payroll activities, including international assignments, relocations and cross-border payroll matters.
• Strong HR/payroll systems capability, with a focus on data accuracy, employee record integrity and payroll input validation.
• Ability to advise employees, HR and management on payroll-related queries in a clear, professional, and service-focused manner.
• Experience supporting payroll audits, reconciliations, reporting and issue escalation.
• Strong attention to detail, analytical capability and ability to work to strict payroll deadlines.
• Ability to support all team members through coaching, knowledge sharing and cross-training.

Desired

• Experience in a regional or global payroll environment, preferably within a GPO, shared services or finance operations model.
• Experience supporting new payroll implementations, payroll transitions or payroll provider changes.
• Exposure to share awards, Sell to Cover processes, expatriate payroll, tax equalisation or foreign tax credit relief arrangements.
• Experience in financial services, professional services or another regulated environment.
• Advanced Excel, reporting and payroll reconciliation capability.
• Experience working across Hong Kong, Singapore, Philippines and/or broader APAC payroll environments.