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Payroll Operations Specialist - People Team

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Onsite

Payroll Operations Specialist - People Team

Shopee

Payroll Operations Specialist - People Team

Skills

Data AnalysisProcess ImprovementCompliance

10 days ago

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Important information


Contract type:

Permanent

Location:

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Work mode:

Onsite

Published on:

17 October 2026

What they need


  • Manage end-to-end payroll operations for assigned employee portfolios (Full-Time Employees, Foreign Workers and Fixed-Term Contractors), ensuring timely and accurate monthly payroll processing.
  • Review and validate payroll movements, including new joiners, resignations, contract updates, unpaid leave, backpay, overtime, allowances and other variable payroll inputs.
  • Perform payroll reconciliation, variance analysis and draft payroll validation before payroll finalisation and salary disbursement.
  • Manage payroll exceptions and escalated cases, including MIA, early resignations, buyout calculations and other payroll-related enquiries.
  • Prepare monthly payroll costing reports, headcount reconciliation and Finance reports, including cost centre allocation and General Ledger (GL) support.
  • Ensure compliance with Malaysian statutory requirements, including EPF, SOCSO, EIS, PCB and HRDF, and support year-end payroll activities such as EA forms and tax-related submissions.
  • Coordinate closely with HR Operations, HRBPS, Finance and external payroll vendor to ensure accurate payroll data and timely issue resolution.
  • Support payroll process improvements, reporting automation and governance initiatives to enhance payroll accuracy and operational efficiency.

Requirements

  • Bachelor's Degree in Human Resources, Finance, Business Administration or a related field.
  • 1-2 years of experience in managing payroll operations for Blue Collar / Foreign Workers is preferred.
  • Good understanding of Malaysian payroll legislation and statutory requirements, including EPF, SOCSO, EIS, PCB and HRDF.
  • Strong proficiency in Microsoft Excel or Google Sheets for payroll reconciliation, reporting and data analysis.
  • Detail-oriented with strong numerical accuracy and the ability to manage multiple deadlines in a fast-paced environment.
  • Strong communication and stakeholder management skills, with the ability to handle confidential information professionally.

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