Payroll Processing Administrator

Since 1887, Crouse Health has been a leading healthcare provider in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued. Crouse Health offers a full range of general and specialty care, inpatient and outpatient services, as well as community health education and outreach programs.

Crouse’s Finance team is hiring a Payroll Processing Administrator.

Pay Range: $75,000.00 – $85,000.00 / annual

Schedule: Full-Time, Monday-Friday, 8:00am-4:30pm**.**

Payroll Processing Administrator Position Responsibilities:

• Process and review payroll according to established schedules, ensuring accurate and timely payment of wages, premiums, adjustments, and deductions.
• Apply hospital policies and applicable collective bargaining agreements (CBAs), including rules governing overtime, shift and weekend differentials, holidays, on-call/callback pay, incentive pay, paid time off, and other negotiated compensation provisions.
• Validate time and attendance records in Kronos or successor systems; investigate exceptions, missing approvals, incorrect pay codes, and discrepancies with managers and Human Resources.
• Calculate, verify, and process retroactive pay, contract-related wage changes, off-cycle payments, corrections, terminations, and other special payroll transactions in partnership with Human Resources.
• Administer and reconcile union dues and other union-related deductions and reporting requirements in accordance with applicable agreements and authorization requirements.
• Reconcile payroll registers, earnings, deductions, benefit contributions, garnishments, tax withholdings, and related liabilities; prepare accurate supporting schedules and Finance reports.
• Coordinate payroll tax deposits, filings, and reconciliations, including Forms 941 and W-2, and support compliance with federal, state, and local payroll requirements.
• Partner with Finance, Human Resources, Benefits, department leaders, union/labor relations representatives as appropriate, and payroll system support teams to resolve issues promptly and consistently.
• Respond professionally and confidentially to employee payroll inquiries; research root causes, document resolutions, and escalate significant or recurring issues.
• Maintain accurate payroll records, process documentation, calendars, audit trails, and internal controls; protect sensitive and confidential employee and compensation information.
• Perform regular audits of timekeeping, pay calculations, deductions, and payroll outputs; identify and implement process improvements to reduce errors and manual work.
• Document hospital-specific payroll procedures and CBA rules; participate in cross-training and provide backup coverage to support payroll continuity.
• Support payroll system testing, upgrades, integrations, reporting, and other assigned Finance initiatives.
• Perform other related duties as assigned by department leadership.

Payroll Processing Administrator Position Requirements:

• High school diploma or GED required.
• Associate’s or Bachelor’s Degree in Accounting, Finance, Business, or a related field preferred.
• At least three years of payroll processing experience, including responsibility for payroll accuracy, reconciliations, and issue resolution required.
• Experience in a hospital or similarly complex organization, including union payroll and interpretation of collective bargaining agreements preferred.
• Strong knowledge of wage and hour requirements, payroll taxation, payroll deductions, and internal controls preferred.
• Advanced proficiency with Excel and payroll/timekeeping systems; Kronos/UKG and Lawson or successor platforms preferred.
• Strong analytical skills, attention to detail, discretion, communication, and ability to meet strict deadlines.

Benefits Overview:

• Medical, Dental, Vision, FSA, and 401K.
• Company paid life insurance.
• Tuition Assistance and Workforce Development Opportunities.
• Crouse Health Employee Assistance Program.
• Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
• YMCA Subsidy program.

Location: Crouse Hospital · Finance - 109
Schedule: Full-Time, Days, 8:00am-4:30pm