Payroll Professional

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Position Overview

The Payroll Specialist is responsible for supporting the end-to-end payroll processing for JLL's Malaysia operations, ensuring accurate and timely delivery of payroll services while maintaining compliance with local statutory requirements and company policies.

Key Responsibilities

Payroll Processing & Administration

Process monthly payroll for Malaysia employees, ensuring accuracy in salary calculations, deductions, allowances and benefits

Manage payroll inputs including new hires, terminations, salary changes, leaves, overtime and other payroll-related transactions

Verify and validate payroll data before processing to ensure accuracy and compliance

Process off-cycle payments, bonuses, commissions and other ad-hoc payments as required

Maintain accurate employee payroll records and documentation

Compliance & Statutory Requirements

Ensure compliance with Malaysian statutory requirements including EPF (Employees Provident Fund), SOCSO (Social Security Organization), EIS (Employment Insurance System) and PCB (income tax deductions)

Prepare and submit monthly statutory contributions and reports within required deadlines

Support year-end tax filing processes including EA forms and related documentation

Stay updated on changes to Malaysian payroll legislation and implement necessary adjustments

Reporting & Analytics

Prepare monthly payroll reports for management review including payroll summaries, cost center reports and variance analysis

Generate ad-hoc reports to support HR and Finance teams

Reconcile payroll accounts and liaise with Finance on GL postings and payroll-related queries

Employee Support & Query Resolution

Respond to employee payroll inquiries professionally and in a timely manner

Provide guidance on payroll policies, procedures and statutory matters

Support employees with payslip access and payroll-related system navigation

Process Improvement & System Management

Identify opportunities to streamline payroll processes and improve efficiency

Support payroll system upgrades, testing and implementation of new functionality

Maintain payroll documentation including procedures, guidelines and reference materials

Qualifications & Experience

Required:
Bachelor's degree in Human Resources, Accounting, Finance or related field

Minimum 2-3 years of payroll processing experience in Malaysia

Strong understanding of Malaysian payroll statutory requirements (EPF, SOCSO, EIS, PCB)

Proficiency in payroll systems and MS Excel (intermediate to advanced level)

Strong numerical accuracy and attention to detail

Preferred:
Experience with HRIS/payroll systems (Workday, SAP or similar platforms)

Knowledge of Malaysian Employment Act and labor regulations

Professional certification in payroll or HR

Key Competencies

High level of accuracy and attention to detail

Strong analytical and problem-solving skills

Ability to handle confidential information with discretion

Service-oriented mindset with strong interpersonal skills

Ability to work under pressure and meet tight deadlines

Strong organizational and time management capabilities

Continuous improvement mindset

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.