Payroll Services Manager

Responsible to: Senior Leadership Team (SLT)

Hours: 37 hours / week (0.8 FTE considered)

Based: Home with some travel across the Midlands

Salary: c £36000 - £38000 dependent on skills & experience

The Rowan Organisation is a charity providing advice and support to promote independence. We provide support to people receiving direct payments/personal health budget for care and support needs. We offer advice/information, payroll & assisted bank accounts (ABA) to people who employ a PA, or use an agency. This is an exciting opportunity to join a forward-thinking organisation to help shape our services going forward

As Payroll Services Manager you will be responsible for the running of the payroll & ABA service, leading a small team, ensuring that payrolls are delivered accurately, efficiently and promptly. You will report to the SLT and will be an expert within your field, providing guidance on complex payroll matters, supporting the team with queries & acting as a key point of contact. You will be a valued & trusted manager to whom SLT will look to for reporting, insight & technical know-how. You will have the opportunity to review & improve existing payroll processes, introduce efficiencies, strengthen controls & ensure services remain fully compliant with legislation. You will play a key role in developing your team, coaching & mentoring colleagues, setting standards & creating a positive, supportive & inclusive team culture.

General Duties and Responsibilities:
Manage the daily running of the team ensuring staff are deployed in accordance with the needs of the service & that roles & responsibilities are fulfilled accurately and effectively

Monitor & evaluate systems which enable the delivery of payroll & ABA services, ensuring any concerns or recommendations are communicated to SLT

Lead & manage processes & functions with the delivery of payroll & ABA’s

Provide management to staff, ensuring policies & procedures are upheld & hold regular supervisions

Manage professional development of employee relations & high service standards

Participate in the recruitment, selection, induction & training of staff

Lead team meetings that enable & encourage all staff to participate

Verify, receive & authorise cheque, card & on-line payments

Produce & disseminate reports & statistics as agreed with SLT

Ensure accurate records are maintained in line with organisational policies, review & monitoring

Adhere to GDPR guidelines, ensuring that all data is stored safely & accurately

Ensure information for customers & stakeholders is fit for purpose & accessible

Liaise with other agencies, authorities & statutory bodies

General:
Have a collaborative approach working with all staff

Participate and contribute at staff meetings

Contribute to planning & development of the organisation

Identify personal and professional development opportunities

Complete required training courses

Participate in relevant external networks & groups to raise awareness of the organisation & services

Any other duties identified by SLT

Essential personal qualities & attributes:
Organised with good time management skills

Proactive with the ability to work on own initiative

Strong inter-personal & communication skills

Good attention to detail

Solution-focused

Awareness of confidentiality & GDPR requirements

Disability Awareness & ULO’s

Qualifications, experience & skills

Essential:
A good general education, GCSE passes in English & Maths (or equivalent)

A recognised payroll qualification/proven equivalent professional experience

Recent experience of running multiple payrolls

Good knowledge of payroll systems, payroll legislation, PAYE, NI, pension & auto enrolment

Competent in payroll software (Sage 50)

Excellent IT skills (Word, Excel, Outlook, CRM)

Good communication in English language, verbal & written

Desirable:
Experience of working with ABA’s (PFS/ EML)

Experience in accounting or accounting qualification (AAT)

Experience in handling financial audits

Experience of working for 3rd sector organisation

The Rowan Organisation is an Equal Opportunity employer.

All disabled applicants who satisfy the essential criteria will be offered an interview.

If you have any access requirements or require this application form in an accessible format please:

Email: [email protected]

Phone: 02476 322860