Payroll Specialist

Payroll Specialist

Full-Time | Onsite | Albuquerque, NM

About Wiles Companies

At Wiles Companies, we MAKE IT HAPPEN!

We are a well-established, growing restaurant franchise organization headquartered in Albuquerque, NM. With 54—and growing—restaurants and more than 950 team members across multiple states, our centralized headquarters team provides accounting, payroll, human resources, and administrative support across our organization.

We are looking for a dependable, organized, and detail-oriented Payroll Specialist who takes pride in getting employees paid accurately and on time. If you enjoy working with numbers, solving problems, and supporting a team, we would like to hear from you.

Position Summary

The Payroll Specialist supports weekly payroll processing across multiple business entities and states. This position reviews timekeeping records, maintains employee payroll information, processes payroll changes, and helps resolve employee pay questions.

Reporting to the Director of Human Resources, Payroll, and Benefits, this individual works closely with Payroll, Human Resources, Accounting, and restaurant operations teams to obtain complete information, meet deadlines, and maintain accurate records.

Success in this role requires accuracy, sound judgment, confidentiality, and consistent follow-through.

Position Details

• Position Type: Full-time
• Work Location: Albuquerque, NM headquarters
• Work Arrangement: Fully onsite
• Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.
• Reports To: Director of Human Resources, Payroll, and Benefits
• Travel: No travel required

Responsibilities

• Process weekly payroll accurately and on time across multiple entities and states.
• Review timekeeping records for missing punches, hours worked, overtime, and paid leave; follow up with managers to resolve discrepancies before payroll deadlines.
• Enter and verify employee payroll information, including new hires, pay changes, transfers, deductions, and separations.
• Process bonuses, tip allocations, payroll adjustments, and other approved payments.
• Review payroll deductions, including taxes, benefits, garnishments, and other authorized deductions.
• Prepare final pay and approved severance payments, coordinating with Human Resources and managers to meet applicable deadlines.
• Review payroll reports, investigate discrepancies, and make necessary corrections.
• Respond to employee and manager payroll questions professionally and promptly.
• Maintain accurate payroll records and supporting documentation for reporting, audits, and compliance.
• Prepare payroll reports and assist Accounting with payroll reconciliations.
• Assist with year-end payroll reporting, including W-2 review and corrections.
• Follow established payroll procedures and applicable federal, state, and local requirements; escalate questions or concerns promptly.
• Identify opportunities to improve accuracy, efficiency, and consistency in payroll processes.
• Support additional payroll and departmental responsibilities as business needs evolve.

QualificationsRequired

• Previous experience processing payroll or working in a payroll department.
• Strong attention to detail and accuracy in data entry, calculations, and recordkeeping.
• Excellent organizational skills, with the ability to manage recurring deadlines and follow through on outstanding items.
• Strong problem-solving skills and the judgment to recognize when an issue requires additional review.
• Ability to handle confidential employee information with discretion and professionalism.
• Strong computer skills, including Microsoft Excel and familiarity with Microsoft Office and Google Workspace.
• Clear, professional communication skills and the ability to work effectively with employees, managers, and colleagues.
• High school diploma or equivalent.
• Authorization to work in the United States.

Preferred

• Experience with multi-state, multi-entity, or restaurant payroll.
• Experience using payroll, HCM, and timekeeping systems.
• Familiarity with payroll deductions, garnishments, tip processing, and final-pay requirements.
• Associate’s degree or certification in Accounting, Finance, Payroll, or a related field.
• Bilingual skills, particularly English and Spanish.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Vacation, sick leave, and paid holidays

Pay: $24.00 - $28.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person