Payroll Support Specialist | Remote

Req ID: 5110
Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for a Payroll Support Specialist who will be working with Connext's Client in the United States of America.

What's in it for you?

• 25% Night Differential
• Perfect Attendance Bonus
• Mid-year Bonus!
• Competitive compensation
• Life insurance
• HMO Insurance
• Great company culture
• 10,000 SIGN ON BONUS!

What is the job?

The Payroll Support Specialist is responsible in processing payroll for assigned clients while serving as the primary point of contact for payroll-related inquiries.

Responsibilities:

• Enter pay period payroll information accurately into the payroll system.

• Process and validate payroll data for accuracy and completeness.

• Close, print, and arrange timely delivery of payroll outputs.

• Assist in processing payroll tax payments.

• Review payroll data to identify discrepancies and resolve issues proactively.

• Load new company information into payroll software.

• Enter company, employee, and payroll history data for new clients.

• Program payroll system to ensure accurate payroll setup and configuration.

• Interpret and translate payroll laws into system functions.

• Serve as the primary contact for assigned payroll clients.

• Respond to payroll-related questions and provide clear guidance on wage and hour laws.

• Help clients understand how payroll regulations affect their HR and payroll processes.

• Maintain professional communication and ensure high client satisfaction.

• Coordinate with sales and client service teams to facilitate new client onboarding.

• Ensure payroll accuracy to maintain compliance with payroll laws and regulations.

• Maintain strong attention to detail when handling sensitive payroll data.

• Follow ethical standards and confidentiality practices.

• Identify missing or incomplete payroll information and take corrective action.

• Perform additional duties as assigned to support overall business objectives.

• Function autonomously while knowing when to escalate concerns or seek guidance.

Qualifications:

• Minimum of one (1) year in payroll processing experience.
• Experience using any payroll or HRIS systems.
• Background in payroll, accounting, or related services.
• Knowledge in payroll processes and payroll system navigation.