FirstService Residential

Description
Job Overview:
The PCard Administrator supports the day-to-day operations, administration, and compliance of the organization’s Purchasing Card (PCard) program. This role ensures cardholders follow established policies, assist with onboarding and training, and provides customer service and technical support. The ideal candidate is detail-oriented, knowledgeable in procurement or finance processes, and committed to maintaining accuracy, compliance, and efficiency in PCard activities.
Responsibilities
<ul>
<li>Assist with onboarding of new cardholders, including documentation review, compliance checks, and account setup.</li>
<li>Provide day-to-day support to cardholders, addressing questions, troubleshooting issues, and ensuring proper use of the PCard program.</li>
<li>Maintain accurate records of cardholder accounts, transactions, and compliance documentation.</li>
<li>Support policy enforcement by monitoring card usage, identifying potential misuse, and escalating concerns as needed.</li>
<li>Assist with transaction reviews, reconciliation, and reporting to ensure accuracy and alignment with organizational policies.</li>
<li>Utilize platforms such as DocuSign, Smartsheet, Zendesk, and US Bank Transaction Management to support workflows, reporting, and user requests.</li>
<li>Prepare and distribute reports or summaries on card usage, spend activity, and compliance trends for management review.</li>
<li>Partner with internal teams to ensure smooth PCard processes and provide responsive support to stakeholders.</li>
<li>Participate in special projects or process improvement initiatives related to purchasing and financial controls.</li>
<li>Perform other duties as assigned by the PCard Manager or Treasury leadership</li>
</ul>
Skills &amp; Qualifications
<ul>
<li>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (or equivalent work experience).</li>
<li>1–3 years of relevant experience in finance, procurement, accounting, or operations; exposure to PCard or expense management systems is a plus.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to manage multiple tasks and prioritize effectively.</li>
<li>Solid analytical and problem-solving skills with the ability to review and interpret financial data</li>
<li>Proficiency in Microsoft Excel and other Office applications; familiarity with DocuSign, Smartsheet, or Zendesk preferred.</li>
<li>Effective verbal and written communication skills with a customer service mindset.</li>
<li>Knowledge of banking or treasury processes (account management, reconciliations, etc.) is an advantage.</li>
</ul>
Travel
5% Travel to local/regional offices when necessary.
What We Offer
As an associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match.
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time
Automated Employment Decision Tool (AEDT) Usage:
We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed:
The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations:
Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_<a href="mailto:recruiting@fsresidential.com" rel="nofollow noopener" target="_blank">recruiting@fsresidential.com</a>.
Requesting Information About the AEDT - NYC Local Law 144:
Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_<a href="mailto:recruiting@fsresidential.com" rel="nofollow noopener" target="_blank">recruiting@fsresidential.com</a>; we will respond in accordance with Local Law 144, within 30 days.

PCard Administrator

PCard Administrator

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